GRBS

The ABC of Supervising Others



This training is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy, but it does not have to lead to discouragement.
Benefits:
  • Clarify roles and responsibilities of the new job.
  • Adjust to the new role with confidence and an assurance you can handle the position.
  • Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Develop a technique for making sure you give employees instructions that are clear and understood.
  • Identify some techniques to deal with employee challenges, such as hostility, complaints, and laziness.
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.
Program:
  • Pre-assignment review
  • Making the transition
  • Responsibilities of a supervisor
  • Setting goals
  • Planning for success
  • Listening skills
  • Asking questions
  • Giving feedback
  • Ask for what you want
  • Giving instructions
  • Orders, requests, and suggestions
  • Managing conflict
  • Dealing with difficult employees
  • Dealing with others
  • The reciprocal quality of relationshipsourse Details
Price:
395 AZN (VAT excluded)
Duration:
16 hours
Language:
Azerbaijani, Russian or English

28 M/St, Baku Central Hub • Pushkin Street, Demir Yol Plaza, 15,16th floors • Baku AZ1010, Republic of Azerbaijan

T: (994 12) 599-00-61 • T: (99412) 599-00-62 • T: (99412) 599-00-63 •
E: mail@grbs.com

2013- GRBS®

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